Mac Rude Employees?!
Store Smith Haven
313 Smith Haven Mall
Lake Grove, NY 11754
It was 2:00pm.
I walked in with my husband and 2 year old boy who was sleeping in the carriage.
The male employee who I didn't notice standing behind the register said, "Oh I'm over here."
I said, "Oh I'm sorry I didn't see you over there".
The female employee that worked there then says, "Did she think that was my voice?! I would hope I didn't sound like a man, No offenses!"
I was already thrown off by this response from the woman employee.
I looked around trying to not let this ruin my shopping but it was too late it had already!
It was not ok that an employee talked to me this way as if I was a child!
It takes alot for me to be unhappy! I have 4 kids and am very easy going.
I remember this woman employee the 1st time I went to this MAC Store and she didn't say Hi or anything to me to greet me! She needs to be taught customer service of some sort!
Maybe even fired!
They have lost me as a customer in that store!
I understand it's not the company but one employee that has ruined it for me!
I love MAC products and always shop in stores, But at this point this entire experience has left a sour taste in my mouth!
Something must be done!
I was talking to a few of my friends on this matter to see if it was just me.
What do you guys think?
Have you every had bad vibes when going to MAC stores?
What do you think should be done?